Terms and Conditions
General Terms and Conditions (GTC)
Please read these Terms and Conditions carefully before using our online store.
Scope
These Terms and Conditions govern the use of the website www.shadiva.de and all related services and transactions.
approval
By using our website, you agree to these Terms and Conditions. If you do not agree to these terms, please do not use our website.
Orders and payments
By placing an order on our website, you agree to pay the stated price for the products or services ordered. All payments will be made in the specified currency.
Delivery and returns
We strive to process and deliver your orders as quickly as possible. Our orders are packaged and shipped within 3-4 business days. Delivery typically takes 7-10 business days, depending on your location. However, please note that delivery times and costs may vary depending on your location. Please see our Shipping Policy and Return Policy for more information.
Uncollected packages, refused acceptance and returns
If a package cannot be delivered due to non-collection, refusal of acceptance or other reasons for which the customer is responsible and is not returned to our warehouse by the shipping service provider but is instead destroyed, we reserve the right not to refund the purchase price or provide a replacement delivery.
The customer is responsible for the successful delivery of the package. The customer is obligated to provide correct address information, ensure the package is accepted, and contact the shipping service provider promptly in case of any problems.
By placing an order, the customer agrees to these terms and conditions.
Intellectual Property
All content on our website, including text, graphics, logos, images, audio clips, videos and software, is protected by copyright and may not be reproduced, modified, distributed or otherwise used without our express consent.
Limitation of liability
We are not liable for any damages arising from the use of our website or the purchase of our products, unless required by law. In no event will we be liable for any indirect, incidental, special, or consequential damages.
Changes to the Terms and Conditions
We reserve the right to change or update these Terms and Conditions at any time. We will notify you of any material changes by email or by posting them on our website.
Applicable law
These Terms and Conditions are governed by German law. In the event of a dispute, the court at our registered office shall have jurisdiction.
Contact us
If you have any questions or concerns regarding our Terms and Conditions, you can only contact us at shadivashop@gmx.de.